Role-Play 999 Phone: How to Call 999 in an Emergency

It’s important that children know how to make a 999 call, what to say, and what will be asked of them once they phone. This collection of ‘999’ Emergency Service resources has been collated to support children in knowing what to do in the case of an emergency when someone is in danger and/or hurt.
Children are invited to explore the various emergency services and what they can help us with from Police, Fire, Ambulance, and Coastguard. It allows children to explore how to contact emergency services within the UK when needed and what to say once connected.
How could this resource be used?
- To support children with knowing what the emergency services do and how to contact them.
- To support children with role-playing calling 999 and asking for the correct emergency service.
Relevant Curriculum Links:
England PSHE – Which statutory PSHE curriculum* objectives does this resource fall into? *in line with the PSHE Association 2021 Statutory Guidance.
- KS1: H35. about what to do if there is an accident and someone is hurt.
- KS1: H36. how to get help in an emergency (how to dial 999 and what to say).
- KS2: H38. how to predict, assess and manage risk in different situations.
- KS2: H44. how to respond and react in an emergency situation; how to identify situations that may require the emergency services; know how to contact them and what to say.
Scottish Health and Wellbeing Curriculum Outcome(s):
Mental, Emotional, Social and Physical Wellbeing:
- I am learning to assess and manage risk, to protect myself and others, and to reduce the potential for harm when possible. HWB 0-16a / HWB 1-16a / HWB 2-16a / HWB 3-16a / HWB 4-16a.
- I know and can demonstrate how to keep myself and others safe and how to respond in a range of emergency situations. HWB 0-17a / HWB 1-17a / HWB 2-17a / HWB 3-17a / HWB 4-17a.
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